Batvasa takes the protection of your personal information very seriously. This privacy policy explains what data we collect, why we collect it, and how we keep it secure — in plain, straightforward language.
We believe transparency and security go hand in hand
All your data on Batvasa is protected with 256-bit SSL encryption. No third party can access your information.
Batvasa never sells or rents your personal information to any third party. Your data belongs to you alone.
You can request the deletion of your account and personal data at any time.
Batvasa's servers comply with international security standards. Regular security audits are conducted.
Batvasa uses only essential cookies. You can manage cookies at any time through your browser settings.
Batvasa's privacy policy is published in full — no hidden terms or complicated legal language.
Welcome to Batvasa's privacy policy. Batvasa believes every user's right to privacy deserves the utmost respect. This policy clearly sets out what information is collected when you use the Batvasa platform, why it is collected, and how it is kept secure.
By using the Batvasa website or app, you are considered to have agreed to this privacy policy. If you have any questions about any part of it, Batvasa's support team is always available to help.
This privacy policy applies to all Batvasa services — slots, Live Casino, Sports Betting, bingo, and other gaming services. Batvasa complies with international data protection laws and handles the data of users in Bangladesh with the utmost care.
Batvasa collects only the information required to provide its services and manage your account. No unnecessary data is requested.
Batvasa never stores your full bank account number or card number. All payment processing takes place through fully encrypted channels.
| Data Types | Reason for Collection | Retention Period |
|---|---|---|
| Registration Details | Account Creation & Verification | For as long as the account remains active |
| Financial Transactions | Payment Processing | 5 Years (Legal Obligation) |
| Gaming History | Responsible Gaming Monitoring | 3 Years |
| KYC Documents | Identity Verification | 5 Years |
| Support Chat | Service Quality Improvement | 1 Year |
Batvasa uses your information only for specified purposes. Your data is never used for anything else without your consent.
Batvasa uses industry-standard technology to protect your information. Our security systems are regularly tested and updated.
In the event of a security breach, Batvasa will notify affected users within 72 hours and take immediate steps to resolve the issue.
Batvasa does not share your information with third parties, except in limited cases where it is essential to provide the service.
Batvasa enters into strict data protection agreements with every third party, who are required to comply with Batvasa's privacy standards.
Batvasa uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent some Batvasa features from working properly.
Every Batvasa member has the following rights over their own information:
To exercise any of these rights, contact the Batvasa support team. Batvasa commits to responding to requests within 30 days.
Batvasa's services are strictly for adults aged 18 and over. Batvasa does not collect data from minors and has no intention of doing so.
Batvasa may update this privacy policy when necessary. Registered members will be notified in advance of any changes via email or app notification.
Continued use of Batvasa after any changes have been made will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes, you always have the option to close your account.
The date of the latest update will always be shown at the top of this page. Previous versions are available on request from the support team.
For any questions, complaints, or requests regarding the Privacy Policy, please contact the Batvasa support team. Our Bengali-speaking team is available 24/7 to assist you.
Upon receiving a privacy request, Batvasa will provide a written response within 30 days. For urgent matters, an initial response is typically provided within 48 hours.
Answers to the most frequently asked questions about Batvasa's privacy policy
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